Michelin: Provides Autonomy for Business Customers

Michelin offers its customers an enhanced digital experience with the MyPortal platform developed for its professional end users. With the MyPortal platform, which will be launched on September 1, the company's B2B users will have the opportunity to directly manage their product and damage guarantee processes.

Michelin, the world's largest tire manufacturer, is launching the MyPortal platform as of September 2, in line with the evolving needs and expectations of its commercial B1B customers. This improved version, previously known as the My Account platform, offers a more streamlined and accessible interface between Michelin and B2B customers.

With the updated Michelin MyPortal platform, Michelin customers will have the opportunity to directly manage their product and damage guarantee processes. In addition, thanks to this developed platform, customers will be able to access campaigns by having a contact point with Michelin for their questions and requests regarding a product or other issues. The platform is the same zamIt will also provide easy-to-use tools for tracking fleet customers' tire costs or time spent on administrative tasks and overall fleet management.

Thanks to the MyPortal platform, Michelin will be committed to creating personalized content for all industries, making it suitable for all industries and fleet configurations. - Hibya

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